Privacy Policy Last updated: 24/02/2024
We are committed to safeguarding your Personal Data and ensuring your privacy.
This Privacy Policy aims to inform you about how we manage, collect, store, and use the information you provide in connection with the website (the “Website”).
We adhere to the following principles:
•To maintain transparency regarding the collection and processing of your Personal Data:
We prioritize keeping you well-informed, allowing you to make knowledgeable decisions about the use of your Personal Data on our Website or when engaging with third-party trading platforms. We utilize various strategies and methods to provide you with relevant details on how your Personal Data is processed, ensuring this information is accurate and timely.
Additionally, if there is specific information you need to be aware of, we will provide it to you at the appropriate time and place.
We are also ready to address any questions you may have and provide the necessary clarifications, within legal constraints. For this purpose, you can contact us by sending an email to the following address:
support@
•To process your Personal Data exclusively for the purposes outlined in this Policy:
The purposes for which we may process your Personal Data include, among others, making the Website available to you and ensuring your optimal experience on Ascend Wealth AI.
provide you with a connection to third-party trading platforms
(the
“Services”), enhancing the user experience on the
Website, improving the Services (including the Website), protecting Our rights and interests, conducting business and
administrative activities that support the provision of the
Services to the Website users, and/or complying with any legal and/or
regulatory requirements.
Additionally, We will process Personal Data about you to
understand your individual needs and preferences.
• To invest significant resources in respecting your
rights concerning Personal Data about you:
We dedicate substantial resources to enable you to exercise your
rights as a data subject. Thus, you may contact Us anytime you
wish to review Personal Data about you, have Us amend it,
erase it, cease using it for specific purposes or in general, or
transfer it to you or a third party. We will honor your
requests in accordance with the law.
•To secure Personal Data about you:
While We cannot guarantee absolute protection of the Personal Data
about you, We assure you that We employ and will continue to employ a
wide array of measures aimed at ensuring the security of the Personal
Data about you.
Our Complete Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company
collects about individuals, how it collects, uses, shares with third parties, secures, and processes it, among other aspects.
In this Policy, “Personal Data” refers to any information relating
to an identified or identifiable natural person. An identifiable
natural person is one who can be identified, directly or in
combination with additional information that We possess or can access.
In this Policy, the “processing” of Personal Data refers to any
operation or set of operations performed on Personal Data,
including collection, recording, organization, structuring,storage, adaptation or alteration, retrieval, consultation, use,
disclosure by transmission, dissemination or otherwise making
available, alignment or combination, restriction, erasure, or
destruction of Personal Data.
Our Services are designed for a general audience and are not
intended for children under the age of 18. We do not knowingly
collect or solicit information from individuals under 18, nor do we
knowingly allow such individuals to access our Services. If we discover
that we have collected information from a child, we will take
appropriate steps to delete such information promptly.
2. When Do We Collect Personal Data About You?
We gather Personal Data about you whenever you engage with the Services,
utilize the service channels, or visit the Website. In some cases,
you will actively provide Us with Personal Data, while in others,
We will collect Personal Data by analyzing your usage of Our Services
and/or service channels, or by receiving your data from our third-party
partners.
3. No Obligation To Provide Personal Data To The Company And
Its Implications
You are not required to provide Us with any Personal Data. However, in some
circumstances, not providing such Personal Data may prevent Us from offering
you the Services, restrict your use of the Website, and/or cause the
malfunctioning of the Services and the Website.
4. What Types of Personal Data Do We Collect? Personal Data We
Collect When You Browse the Website:
This information includes online activity logs, traffic details
(including, but not limited to, IP address, time of access, date
of access, web and mobile pages visited, language used, software
crash reports, and browser type), and information regarding the
device you used. Some of this information may not identify you
personally and, therefore, may not constitute Personal Data.
Personal Data We Receive From You: Any Personal Data you
provide to Us voluntarily when interacting with a
third-party trading platform through Ascend Wealth AI.
Personal Data You specifically provide for submission to
third-party platforms in order to trade:
This includes your full name, telephone number, and email address.
5. The Purposes of The Processing Of Personal Data And Their
Legal Basis
Ascend Wealth AI processes your Personal Data for one or more of the
purposes outlined in this section and in accordance with the appropriate
legal basis.
Ascend Wealth AI will not process your Personal Data unless there
is a legal basis for such processing. The legal bases according to
which we may process your Personal Data are as
follows:
-
You have given consent to the processing of your Personal
Data for one or more specific purposes. This refers to cases
where you specifically provide your details through the
Website, so that we may submit them to a third-party trading
platform.
-
Processing is necessary for the purposes of the legitimate
interests pursued by Ascend Wealth AI or by a third party. For example, for the purpose of improving our Services, or for
the exercise or defense of legal claims.
-
Processing is necessary for compliance with a legal
obligation to which Ascend Wealth AI is subject.
Should you require additional details on how the processing of your Personal Data aligns with the
legitimate interests of Ascend Wealth AI or an external party, please feel free to reach out to us via email
at any moment.
Below, we present a summary of the reasons we might process your Personal Data, along with the legal
grounds for such activities:
To process your registration and manage your account
Your Personal Data will be processed to facilitate your registration and manage your account effectively.
Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
|
| 4 |
For marketing and promotional purposes
We may use your Personal Data to inform you about our latest services, promotions, and events.
|
You have given consent to the processing of your Personal Data for one or more specific purposes.
|
To adhere to legal obligations or judicial/administrative orders
We handle your Personal Data to ensure compliance with our diverse legal responsibilities.
Processing is essential to fulfill a legal obligation that Ascend Wealth AI is bound by.
|
| 4 |
To enhance Our Services
We might utilize your Personal Data to refine our Services. This includes, but is not limited to, analyzing crash logs or other malfunction reports related to our Services.
|
Processing is necessary to serve the legitimate interests pursued by Ascend Wealth AI or a third party.
|
| 5 |
To prevent fraud and misuse of Our Services
|
Processing is necessary to serve the legitimate interests pursued by Ascend Wealth AI or a third party.
|
| 6 |
To perform and sustain various activities supporting Our Services
Such activities encompass back-office functions, business
development efforts, strategic decision-making processes,
and oversight mechanisms, among others.
|
Processing is necessary for the purpose of the legitimate
interests pursued by the Company or by a third party.
|
| 7 |
To conduct analysis, including statistical assessments
We utilize a variety of analytical methods (including statistical
techniques) to inform our decisions on numerous matters.
|
Processing is necessary for the purpose of the legitimate
interests pursued by the Company or by a third party.
|
| 8 |
To safeguard Our and third parties' interests,
rights, and assets, including the initiation, exercise, or
defense of legal claims
We may process your Personal Data to protect
Our interests, rights, and assets, as well as those of third
parties, in compliance with any law, regulation, or agreement,
including any of Our terms and conditions and policies.
|
Processing is necessary for the purpose of the legitimate
interests pursued by the Company or by a third party.
|
6. Transfer Of Personal Data To Third Parties
Ascend Wealth AI may also share your Personal Data with third parties that provide us with services such as storage and hosting solutions, IP address information, user experience analysis, research, analytical, technical, and diagnostic services.
Furthermore, you might specifically request that we transmit certain Personal Data to third-party trading platforms. In such instances, we will share the Personal Data you provide for this purpose with those third parties, and their use of your Personal Data will be governed by their own privacy policies. We may share your Personal Data with multiple third-party trading platforms.
Ascend Wealth AI may also share your Personal Data with its affiliated entities and business partners, which provide resources that help us enhance and elevate the quality of services and products we offer to our users.
We may share your Personal Data with governmental, local, official, and regulatory authorities if such disclosure is necessary to protect our interests, rights, and assets, or those of third parties, including for the initiation, exercise, or defense of legal claims.
Additionally, we may disclose your Personal Data to potential buyers, investors, or lenders of Ascend Wealth AI and/or any company within our corporate group, or in the event of a similar transaction (including the sale of assets of Ascend Wealth AI and/or any company within our corporate group), and/or in connection with any merger, reorganization, consolidation, or bankruptcy of Ascend Wealth AI and/or any company within our corporate group.
7. Cookies and Third Party Services
We may utilize certain third-party services, such as analytics companies or companies delivering advertisements on our Website, which may also use cookies or other technologies. These practices and providers are subject to their own policies.
A cookie (a small text file) is installed on the device you use to visit or access the Website. Cookies allow us to gather information about you and your behavior in order toenhance your user experience, remember your preferences and settings, and tailor products and services to your interests. Cookies also help us gather statistics and perform analytics.
We utilize session cookies, which are temporarily downloaded to your device and last until you close your web browser, and persistent cookies, which remain on your device after you stop browsing and help recognize you as a returning visitor to Ascend Wealth AI.
Types of cookies:
The cookies we employ are categorized based on their functionality, as follows:
| Type of Cookie |
Purpose |
Additional Information |
| Strictly Necessary Cookies |
These cookies are essential for you to navigate Ascend Wealth AI and utilize requested features. They are necessary for providing you with our content, products, and services.
These cookies are crucial for your device to download or stream information, allowing you to navigate the platform, use its features, and revisit previously accessed pages.
|
These cookies collect Personal Data, such as your username and last login date, identifying you as logged in to Ascend Wealth AI.
These cookies are removed when you close your web browser (session cookies).
|
| Functionality Cookies |
These cookies help us recognize you upon your return to the Website, enabling us to remember your preferences and selections.
|
These cookies remain active even after you close your web browser and last until their specified expiration time.
|
| Performance Cookies |
These cookies provide aggregated statistics regarding the Website's performance, aiding us in testing and enhancing the user experience. They also support our analytical functions on the Website.
|
These cookies collect anonymized data that is not linked to any identified or identifiable individual.
These cookies have varying durations; some are removed once you close your browser, while others have an indefinite lifespan.
|
Blocking and removing cookies
You can modify your browser settings to block or delete some or all cookies. Please refer to the links below for instructions on how to do this for some of the most popular web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that altering these settings may cause some or all of the website's features and functionalities to not operate as intended.
ONLINE TRACKING NOTICE
AT THIS TIME, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Personal Data About You
Ascend Wealth AI will retain your personal data as long as necessary to fulfill the purposes outlined in this policy, or for a longer duration as mandated by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for a period of 12 months and, with your consent, for an additional 12 months.
To ensure that your personal data is not retained longer than necessary, we periodically review the data we hold to determine if any information can be deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your personal data may be transferred to a third country (i.e., jurisdictions outside of your residence) or to international organizations. In such cases, Ascend Wealth AI will implement appropriate safeguards to protect your personal data and ensure enforceable rights and effective legal remedies for data subjects.
If you are a resident of the EEA (European Economic Area), please note that these safeguards and protections will be available if any of the following conditions are met:
- The transfer is to a third country or an international
organization that the EU Commission has deemed to provide an
adequate level of protection for the Personal Data being
transferred, in accordance with Article 45(3) of Regulation (EU)
2016/679 of the European Parliament and of the Council of 27
April 2016 (the "GDPR").
-
The transfer is conducted under a legally binding and enforceable
instrument between public authorities or bodies as per
Article 46(2)(a) of the GDPR; or
-
The transfer follows standard data protection clauses adopted by the EU Commission in accordance with Article
46(2)(c) of the GDPR. These clauses can be accessed at
https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You can request details regarding the safeguards implemented by the Company to protect your Personal Data transferred to a third country or an
international organization by sending an email to the following
address:
support@
10. Protection Of Your Personal Data
We employ appropriate technical and organizational measures to
ensure a suitable level of security for Personal Data, taking
into account the risks presented by processing, particularly from accidental or unlawful destruction, loss,
alteration, unauthorized disclosure of, or access to Personal Data
transmitted, stored, or otherwise processed.
While we strive to ensure the privacy of your Personal Data, we cannot guarantee error-free performance and will not be liable for any indirect, incidental,
consequential, or punitive damages related to the use or release
of your Personal Data. This includes, but is not limited to,
disclosure of Personal Data due to transmission errors,
unauthorized third-party access, or other causes beyond our
reasonable control.
Due to legal or other obligations beyond our control, we may be required to transfer your Personal Data to third parties.such as public authorities. In these situations, our ability to control the level of protection for your Personal Data by these third parties is limited.
Any transfer of Personal Data over the internet cannot be completely secured. Consequently, Ascend Wealth AI cannot guarantee the safety of your Personal Data when transmitted online to us.
11. Links To Third-Party Websites
Our Website may include links to third-party websites and/or applications. Ascend Wealth AI does not manage these sites or apps, nor their collection and/or processing of your Personal Data. We are not responsible for these third-party websites and applications or their privacy and data protection practices. This Policy does not apply to any actions taken through these websites and/or applications.
Whenever you visit such third-party websites and/or applications, we recommend thoroughly reviewing their privacy policies before using them and before sharing any Personal Data.
13. Your Rights Regarding Your Personal Data
Generally, you have the right to request that we confirm whether we are collecting Personal Data about you, review such data, rectify any inaccuracies, and erase any Personal Data no longer needed by us. You may also limit your consent to certain processing of your Personal Information.
If you are an EEA resident, please read the following section:
You are entitled to the following rights concerning your Personal Data. To exercise these rights, you may send a request to the following email address:
Right of Access
You have the right to receive confirmation from Ascend Wealth AI as to whether or not your Personal Data is being processed and, if so, access to the Personal Data and the following information:information: (1) the objectives of the processing; (2) the types of Personal Data involved; (3) the recipients or categories of recipients to whom the Personal Data has been or will be disclosed, especially recipients in non-EEA countries or international organizations; (4) if possible, the anticipated duration for which the Personal Data will be stored, or, if not possible, the criteria used to establish that duration; (5) the right to request rectification or deletion of Personal Data or to restrict its processing from the Company, or to object to such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data is not collected from you, any available information about its source; (8) the existence of profiling; and (9) if Personal Data is transferred to a non-EEA country or to an international organization, the appropriate safeguards for such transfer.
The Company shall provide a copy of the Personal Data being processed and may charge a reasonable fee for any additional copies requested by you. If you make the request electronically, and unless you specify otherwise, the information shall be provided in a commonly used electronic format.
The right to obtain a copy of the Personal Data should not negatively impact the rights and freedoms of others. Therefore, if fulfilling the request compromises the rights and freedoms of others, the Company may limit or deny your request.
Right to rectification
You have the right to request the Company to correct any inaccurate Personal Data about you. Considering the purposes of the processing, you are entitled to have incomplete Personal Data completed, which may include providing a supplementary statement.
Right to erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose it was collected or processed; (b) you withdraw your consent on which the processing is based and there is no other legal basis for the processing; (c) you object, based on your specific situation, to the processing of Personal Data based on the legitimate interests pursued by Us or by a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data for direct marketing purposes; (e) thePersonal Data has been unlawfully processed; or (f) the Personal
Data about you needs to be erased to comply with a legal
obligation under European Union or Member State law to which the
Company is subject.
This right does not apply if the processing is
necessary (a) to comply with a legal obligation that mandates
processing by European Union or Member State law to which the
Company is subject; or (b) for the establishment, exercise, or
defense of legal claims.
Right of restriction of processing
You have the right to request that Ascend Wealth AI restrict the processing of your Personal Data if one of the following
conditions applies: (a) you contest the accuracy of the Personal Data, allowing the Company time to verify its accuracy;
(b) the processing is unlawful, and you oppose the erasure of your Personal Data, requesting its restricted use instead;
(c) the Company no longer needs your Personal Data for processing purposes, but you require it for establishing, exercising,
or defending legal claims; (d) if the processing of your Personal Data is necessary for the legitimate interests pursued by
the Company or a third party, unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms
or for establishing, exercising, or defending legal claims; or (e) if your Personal Data is processed for direct marketing purposes,
including profiling, to the extent related to such direct marketing.
If the processing of your Personal Data has been restricted
following your request, such Personal Data shall, except for storage, only be processed with your consent or for
establishing, exercising, or defending legal claims, protecting the rights of another natural or legal person,
or for reasons of significant public interest of the European Union or a Member State.
Right to Data Portability
You have the right to receive your Personal Data, which you have provided to Ascend Wealth AI, in a
structured, commonly used, and machine-readable format. Additionally, you have the right to transmit that data to
another entity if the processing is based on your consent or a contract you are part of, and if the
processing is automated.
When you exercise your right to data portability, you can request that your Personal Data be transferred directly from the Company to another entity, provided it is technically feasible. This right does not interfere with your or the Company's rights concerning data deletion. Additionally, exercising this right must not adversely impact the rights and freedoms of others.
Right to Withdraw Consent
You may revoke your consent for us to process your Personal Data at any time. This revocation will not affect the legality of any processing carried out before your withdrawal.
Right to Object
You have the right to object to the processing of your Personal Data at any time, particularly if it relates to your specific circumstances, and when the processing is justified by the legitimate interests of the Company or a third party. This includes any profiling based on these interests. If you object, we will cease processing your Personal Data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to object to the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to Lodge a Complaint with a Supervisory Authority
You have the right to file a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of natural persons in relation to the processing of Personal Data within the European Union.
Your rights regarding Personal Data, as described in this section 13, may be restricted by European Union or Member State law to which the Company is subject.
We will provide the information requested according to your rights outlined in this section 13 without undue delay and, in any event, within one month of receiving the request. This period may be extended by two further months if necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 will be provided free of charge, unless otherwise stated in this section 13. Where requests are manifestlyunfounded or excessive, particularly due to their repetitive nature, we may either (a) impose a reasonable fee, considering the administrative expenses involved in providing the information or communication or executing the requested action; or (b) decline to act on the request.
The Company may ask you to supply additional details necessary to verify your identity in order to process your request as per your rights outlined in this section 13, if we have reasonable doubts regarding the identity of the individual making the request.
12. Changes To This Policy
We may update the terms of this Policy from time to time. Whenever we make changes to this Policy, we will notify you by posting the revised Policy on the Website. Additionally, when we make significant updates to this Policy, we will make efforts to inform you through communication channels we deem reasonably effective to notify you of such changes and by posting a notice about these updates on the Website. Unless stated otherwise, all changes will take effect upon publication of the updated Policy on our Website.